How do I register?
One can register by clicking on “Sign in/Register” link on the homepage. Please provide your information in the form that appears.
Do not forget to mention the mobile number you have registered with the Landmark Rewards Program to earn and spend your Landmark reward points.
Are there any charges for registration?
No, Registration is free of charges.
Can I have multiple registrations?
You can associate your E-mail address and Contact number to one account only.
How do I order?
- Sign into your account
- Set your delivery location
- Find the items you want to buy by searching/browsing our Shop by category.
- Add all the items you wish to purchase to your cart with the “Add to Cart” button
- Click on "View Cart & Check Out", and Proceed to Checkout
- Enter your shipping information and select that address
- Choose your delivery date and slot
- Select your payment information and click the “Continue” button to complete the transaction
If you need any help along the way, give us a call on 9848243540, Monday - Sunday, 11 AM to 8 PM, so we can talk you through it.
Can I change my delivery address after placeing the order?
No, you cannot change your delivery address after your order is been placed.
If you wish to cancel your order you can call us at 9848243540, All 7 days, 11 am to 8 pm.
Can I change my delivery slot after placing the order?
Delivery slot cannot be changed once the order is placed. In case of an urgent requirement of change of the slot,
please contact our Customer Support team and we will try our best to accommodate your request.
How do I add or remove products after placing my order?
Once your order is placed you will not be able to make changes in your order.
If you wish to cancel your order call us at 9848243540, Monday - Sunday, 11 am to 8 pm.
How do I check status of my order?
You can check the status of your order by going to My Account > My Orders > Check if your order is processing or completed.
You can also call our Customer care team 9848243540, Monday – Sunday, 11am – 8pm.
What is the minimum order for delivery?
The Minimum order value for placing an order is Rs.499/-. There is a delivery charge of Rs.25/- for every order.
NOTE: ANY ORDER PLACED AFTER 07:00 PM MIGHT DELIVER NEXT DAY.
- Standard delivery time 2 - 4 hours.
- Free standard delivery on order of 999/- or above.
- Standard delivery charges 25/- on order below 999/-.
- Express delivery time 60 minutes.
- Express delivery charges 59/-
How to order items from my previous orders?
Sign in to your account > My Account > Dashboard > My Orders > Reorder
How do I know If my order is confirmed?
When you have successfully placed an order, you will see an order confirmation page.
You can also check by going to My Account > Dashboard > My Orders to see your order details.
How do I know If products from my order are unavailable?
When a product from your order is unavailable, you will receive a Call/E-mail from our Customer Care.
What do I do when I don’t receive some products in my order?
We try to ensure availability of all products on our website. However due to unforeseen issues as explained previously, there is a possibility that we may not be able to supply a product after it was ordered by you. Our customer care team will Call/E-mail to inform you about the products that cannot be delivered.
Shipping & Delivery
How do I check if you deliver in my area?
You can find out if we deliver to your area by logging in to your account and typing in your locality in the Location/ Pincode Area tab.
What to do If my order arrives when I’m not available?
If you think you won’t be available to receive your order, please call Azaong customer care and let us know your preferred delivery time slot and we will do our best to redeliver your order. If you fail to call us within 24 hours of the first delivery attempt, Azaong reserves the right to cancel such orders.
How do I change my shipping address?
You can change your addresses by Signing into your Account > My Account > Addresses > Edit Address you want your order to be delivered to or Add a new Address by Clicking on +”.
Once the order is been placed, shipping address can't be changed.
Do you deliver to multiple addresses?
We only deliver to the address specified on the order. If you’d like us to deliver to multiple addresses, split up your purchases and send them as separate orders to different addresses. You can store multiple addresses in the My Account section.
Can someone else receive my order on my behalf?
Yes, another person can receive your order on your behalf at the address.
How are the Fruits and Vegetables packaged?
Fresh fruits and Vegetables are handpicked, cleaned, packed and delivered. We ensure hygienic and careful handling of all our products.
How are items like Fruits, Vegetables, Meat and Poultry weighed?
Fruits, Vegetables, Meat and Poultry vary a little in size and weight. While you shop,
we show an estimated weight and price for everything priced by grammage. At the time of delivery, we weigh each item to determine its final price.
How to know If my order is going to be delayed?
In case of delay, our customer support team will keep you updated about your delivery.